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Neatebox 'Welcome' App

We are committed to making our services as open and user friendly as possible to all visiting the Home of Golf. Part of this is ensuring our facilities and staff are equipped to manage the varied requirements of a global demographic that visit each year. The 'Welcome' app by Neatebox addresses the customer service requirements of those with disabilities. It's free to download and allows the user to specify the assistance needed in advance of visiting our listed venue; the St Andrews Links Clubhouse. Below is a simple guide on how to download and use the app. 
 

Set up

Before you book your first visit, make sure the app is set up with all the necessary information:

1. Sign up with your email address and password.

2. Create your profile:

  • Add a photo so staff know who you are.

  • Indicate areas you want our reception team to be aware of.

  • Select the types of assistance you usually require.

Book your visit

After setting up your profile, you can go ahead and book your first visit:

1. Search for the St Andrews Links Clubhouse profile and click "Going".

2. Share your details:

  • Select a time band for you visit (up to 2 weeks in advance).

  • Tell our staff about your specific needs during the visit, using the additional comments field if necessary.

3. Make sure you have your bluetooth and location sharing enabled (found in your phone settings).

For further information on Neatebox, you can visit their website; www.neatebox.com.